Your Heating and AC Repair Experts in Naperville, Aurora, Plainfield and other surrounding communities.

We just had 2 AC units and Heater units installed by Martin and his crew and we are so happy with not only the units but with their professionalism. They took out the old units and threw them away for us and didn’t leave any garbage behind, my husband and I received several quotes from other companies and at the end we went with First Care which we have no regrets! 10/10 recommendation

- Lillyj22

First Care was at my home for a tune up and did an amazing job. They arrived on time and are very professional with every interaction. They took the time to explain everything they were doing, step by step! My line set insulation was old and falling apart and they replaced it at no charge! It was a simple repair but there are not many companies out there willing to offer VALUE to their clients. They offer a membership that includes 2 tune ups annually along with many other benefits. I would highly recommend First Care for all of your heating/cooling needs. Hands down the best in home service experience I have ever experienced in my life. Well done!

- Raul A

Big shout out to Martin, Darryl, Ramon and John for making sure my home and my family is well taken care of! Top notch service by the whole team! This is my 3rd time hiring the team and they do not disappoint! Water heater ? furnace ? ac unit ? return vents ?. Highly recommend!

Zoila A

Best service ever. Smith was very friendly, knowledgeable, careful, and explained everything he was doing. Made sure I understood what shape the furnaces and AC units were in. Cleaned all units and everything now works so much better and quieter. I definitely highly recommend him and hope to see him again for my winter cleaning.

- Sandra A

I loved my experience with First Care! Smith was kind, congenial, informative and transparent. The report included pictures, breakdowns, and the visit was user friendly. The service was genuine and Smith even helped with a faulty hose outside my house! (Ha!). I ended up purchasing the annual care package because of my service! Definitely recommend.

- Taylor H

First Care came out to our home next day after calling at 5pm the day before to service our AC unit. They were so nice and understanding about everything we told them. Pricing was beyond fair as well! Daryl was phenomenal and we 100% will only use First Care going forward for all of our AC and heating needs. Thank you again!

- Brianna K

I had such a great experience working with First Care. I originally had them come in to do a routine service on my AC. They found many problems with my system (it was 25 years old). All of these problems were missed by the last company I used less than a year ago! Instead of just "selling" me on a new system, they provided many pictures and a detailed explanation on how/why certain parts were failing. They gave me 3 tiers of pricing and explained what the pros/cons of each were. We were able to work together to find which was best for me, and it was installed less than a week later. Their pricing is very competitive and it ended up costing less than I had anticipated. The install was quick and easy. It took less than 1 day and they didn't disturb my girlfriend who was working from home the entire time. Would highly recommend this company to my friends and family. Thank you for the great service First Care!

- Brady B

Great Job. The job included replacement of my HVAC system and Water Heater. All of my requests were completed as I asked including moving the A/C location, install of a new filter system and replacing a few feet of gas and water pipe. The crew was clean, including laying runners throughout all areas they were walking or working in.?The job was completed in one day with minimal disruption to our family schedule. Put their number on your phone for any future work you may need.

- Jay C

Smith, Nick and the team are super friendly, honest and helpful. Their completely reasonable in their prices too compared to the other guys we talked too. Loved the pictures and walk through they offered of our issues. They'll be doing all my hvac work from now on.

- Brian M

This is a first-class company! I called today because our AC wasn’t working. I spoke with Nick who said that they could come out today. Smith came out after 5:00 and stayed for over an hour and a half. He was great! Diagnosed the problem and installed the parts. He also thoroughly cleaned the unit. If you need AC repair, call First Care!

- Sharon H

My first experience with First Care was fantastic. They came in for a routine check up, identified a few issues with our AC and heating, clearly categorizing what we could wait to fix vs. addressing now with pictures taken to accompany the quote. Once I confirmed the upgrades I wanted to move forward with, the team was back within 48 hours for repairs and installs at a very reasonable price. Highly recommend Darryl and the First Care team.

- TJ C

Had Smith from First Care out today to fix my furnace. He serviced my air conditioner as well. Took pictures of what was worked on which were sent to my email, communicated everything clearly and ahead of time. Making the appointment was very easy and I appreciate the text and email reminders. Very impressed with how professional they are!

- Kristine M

First Care Heating and Air have come twice to my home; the first time because my family and I had just moved in and we wanted the furnace tuned and checked. I watched them work. Their work is careful and meticulous. When spring arrived, I invited them for a start up check of the air conditioning, plus inspection and cleaning of the duct work (a big job!), and, finally, installation of an an air scrubber. First Care is an excellent company. They know their stuff and they work hard. The workmen are partners in the company, and they clearly take pride in doing the job right. My family and I are delighted we called them.

- David N

Smith was very patient when explaining how to program and schedule the ecobee. I appreciated that because I am technology challenged. He even tested me to make sure I could do it on my own.?He solved the problem of a noisy condenser by installing a compressor saver at a very fair price. I would definitely recommend First Care!

- Charles W

I highly recommend First Care Heating & Air! Darryl is knowledgeable & prompt. When I had an issue, Darryl called me back the same day and was able to follow up with these concerns the next business day. Darryl and First Care Heating & Air are my go-to for HVAC needs!

- Lisa P

Cannot say enough about this company...they explain everything and the professionalism is beyond! The work done with terrific knowledge and concern for customer. The staff (Smith and Ramone) is friendly and knowledgeable, working with confidence and attention to detail. Thank you, First Care.

- Katherine C

My house was basically a swamp in disguise before these guys showed up. Darryl, Martin, Ramon and John waltzed in with their tool belts and can-do attitudes, and by the time they left, I was shivering (in a good way, thanks to the amazing AC). Not only were they total pros, but they also managed to explain everything in a way that even my cat could understand (although judging by the confused look on his face, maybe not).?10/10, would recommend to anyone who's tired of living in their own personal sauna. Just be sure to have some popsicles on hand, because these guys will have your house feeling cooler than a yeti's refrigerator!

- Dawn D

The technician Smith was courteous , patient, very knowledgeable and explained and showed me EVERYTHING as he was completing the task. He answered all my questions, even the ones I asked more than once ,and I would surely use this service again. Thank you Smith keep up the good work.

- angie f

Amazing. Honest. First Care (technician named Darryl) actually took the time to diagnose the issue. I had an HVAC heater not starting up. Another company said it was a laundry list of old things, old heat exchange blah blah blah - they wanted $7k to repair. No way!?First Care actually used a voltmeter and prodded around a bit. Discovered a bad relay on the main board. Problem solved. I love an honest company!!!?Don’t trust a technician who doesn’t whip out a voltmeter and actually use it.?I’m very happy with First Care and will definitely use them again!!!

- Benjamin C

The entire team was knowledgeable and articulate about the issues we were having and what was needed to correct them. They thoroughly explained what needed to be done and why. I’d recommend this team to anyone.

- Tom D